FAQ / Shipping

SHIPPING

Merchandise will be shipped within the week of the order being placed.

► I am not responsible for any lost or damaged items done by the shipping service.

► If you need an address change, please contact me ASAP.

► If a package leaves my hands with the wrong address from you, it is not my fault. I can assist in helping you try to get it back, but I cannot offer refunds.

► If you feel as though you have received a defective product, please contact me within 48 hours of receiving your package. After 48 hours, I can offer no assistance.

► If your sizing does not fit, you can contact me to see if you can swap sizes. I cannot guarantee I can swap out your size. However, you will have cover shipping fees.

FAQ

►What are preorders?

Preorders mean the product is not in production yet. Usually, a certain threshold has to be reached before things go into production, or sometimes the product is simply not available yet. You are securing a product buy purchasing during the preorder period.

►How long do preorders last?

Preorders vary for each product, but most of the time, they last for 1 month unless stated otherwise.

►Why don't you ship to my country?

Chances are you are from the UK. Due to the new laws with VAT, I do not take orders on shopify from the UK. However, if you are interesting in purchasing something, please contact me ASAP and we can work something out :)

If you are not from the UK, it is an error on my part. Please let me know!